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Legal

Terms of Service

These are the terms for the JLCS Essentials mobile app on iOS and Android, the jlcs.app website, and the JLCS Essentials SMS notifications program. Using any of them means you agree to what's on this page and to our Privacy Policy.

Last updated: July 5, 2026 · Applies to: the JLCS Essentials mobile apps (JLCS Ops and JLCS Crew), jlcs.app, and JLCS Essentials SMS notifications

01 — The agreement

Who we are, and what you're agreeing to.

01

JLCS Essentials

JLCS ("JLCS," "we," "us") provides JLCS Essentials — a multi-tenant operations platform for field-based teams, delivered as a mobile app and a web platform. By signing in to the app, using this website, or receiving our text messages, you agree to these terms. For anything on this page, contact jlcs@jlcs.app.

02

Your employer's tenant comes first

If you use JLCS Essentials for work, your employer operates its own tenant under a separate agreement with JLCS — that agreement governs the commercial relationship, and your employer decides which modules are on and who can see what. These terms govern your own use of the app, the website, and our messages.

03

Accounts

Accounts are provisioned by your employer's administrator — there is no self-service sign-up. Keep your credentials to yourself, keep your profile information accurate, and tell your administrator right away if you think your account has been compromised. We may suspend an account to protect the service or the people using it.

02 — Text messages

The JLCS Essentials SMS notifications program.

01

What we send, and how often

With your consent — given during employment onboarding and recorded on your employee profile — JLCS Essentials sends work-related text messages: one-time login verification codes, schedule and shift-change notifications, and urgent field or safety alerts from your supervisors. Message frequency varies with your role and site activity — typically a few messages per week, more during urgent events. Message and data rates may apply.

02

Opt out or get help — anytime

Reply STOP to any message to cancel text notifications; you'll receive one final message confirming you've been unsubscribed. Reply HELP for help at any time, or contact us at jlcs@jlcs.app. You can also withdraw consent on your employee profile in the app or through your administrator.

03

The fine print

Consent to receive text messages is not a condition of employment or of any purchase. Mobile carriers are not liable for delayed or undelivered messages. Phone numbers collected for this program are used only to deliver these messages — they are never sold and never shared for marketing. How we handle your number is covered in the Privacy Policy.

03 — Using the service

Use it honestly. It's the record.

01

Acceptable use

Use JLCS Essentials only as the law and these terms allow. Don't probe, overload, or disrupt the service; don't access data you're not authorized to see; don't misrepresent who you are. And because timecards, inspections, and safety records become legal and payroll artifacts, entering records you know to be false is a violation of these terms — not just company policy.

02

Availability and changes

We improve JLCS Essentials continuously, which means features evolve. We work to keep the service available around the clock, but maintenance and events outside our control can interrupt it. Where an interruption matters to a legally required record, the app's offline capture keeps your entries and syncs them when the connection returns.

04 — Content & ownership

Your company's records stay your company's.

01

Tenant data

Work records created in a tenant belong to that tenant. By using the service you give JLCS the rights needed to host, process, back up, and display that content — solely to operate the service, as described in the Privacy Policy. Records with statutory retention periods are kept for the periods the law requires.

02

Our platform

The JLCS Essentials software, design, and brand are ours. Don't copy, resell, or reverse-engineer them, and don't use the JLCS name or marks without permission.

05 — Disclaimers & liability

Plainly: what we promise, and what we can't.

01

As-is, within the law

To the fullest extent the law allows, JLCS Essentials is provided "as is," without implied warranties, and JLCS is not liable for indirect, incidental, or consequential damages. Where liability can't be excluded, our total liability is capped at the amounts paid to JLCS for the service in the twelve months before the claim. Nothing on this page limits rights the law doesn't let us limit.

02

Compliance stays with the employer

JLCS Essentials powers compliance workflows — OSHA logs, certified payroll, inspections — but each employer remains responsible for meeting its own legal obligations. The platform is the tool, not the duty.

06 — General

The housekeeping.

01

Changes to these terms

If we make material changes we'll update this page, change the date at the top, and notify tenants through the app or their administrators before the changes take effect. If any part of these terms can't be enforced, the rest still applies.

02

Contact

JLCS — Attn: Legal · jlcs@jlcs.app. We respond to every request.